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We are always happy to help answer questions or provide assistance with product or order concerns. Feel free to contact our Customer Care team with the form below if you cannot find the answer to your query in our Frequently Asked Questions. Include as much information about your issue as you can! Someone from our team will get back to you as soon as possible.

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Kandi Koated office hours are from 9:00am - 5:00pm EST, Monday through Friday.